Course Modules

Course Overview

Course Overview Course Overview

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Welcome to Strategies for Social Work Planning and Administrative Practice Welcome to Strategies for Social Work Planning and Administrative Practice 1

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Course Overview Course Overview 2

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Course Resources Course Resources 3

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Instructor Bio Instructor Bio 4

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Course Syllabus Course Syllabus 5

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A Note About the Course Structure A Note About the Course Structure 6

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Pre-Course Questionnaire Pre-Course Questionnaire 7

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Discussion Topic

Class Lounge: Introduce Yourself Class Lounge: Introduce Yourself 8

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Module 1: Social Work Planning and Administrative Practice in Human Service Organizations

Module 1: Social Work Planning and Administrative Practice in Human Service Organizations Module 1: Social Work Planning and Administrative Practice in Human Service Organizations

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1.0 Module Overview 1.0 Module Overview 1

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Context Module Sub Header

A. Module Overview 2

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M1.A1: Introduction to the Module M1.A1: Introduction to the Module 3

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M1.A2: Setting the Stage M1.A2: Setting the Stage 4

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M1.A3: Practice Context of Macro Social Work M1.A3: Practice Context of Macro Social Work 5

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Discussion Topic

M1.A4: Discussion: Practice Context of Macro Social Work M1.A4: Discussion: Practice Context of Macro Social Work 6

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M1.A5: Skills in Social Work Planning and Administrative Practice M1.A5: Skills in Social Work Planning and Administrative Practice 7

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M1.A6: Skill 1: Resource Management M1.A6: Skill 1: Resource Management 8

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M1.A7: Skill 2: Strategic Management M1.A7: Skill 2: Strategic Management 9

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M1.A8: Skill 3: Community Collaboration M1.A8: Skill 3: Community Collaboration 10

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M1.A9: Organizations as Sites and Drivers of Social Action M1.A9: Organizations as Sites and Drivers of Social Action 11

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Assignment

M1.A10: Leadership Reflection Paper M1.A10: Leadership Reflection Paper 25 12

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Context Module Sub Header

B. Live Session 13

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Discussion Topic

M1.B1: Live Session Preparation M1.B1: Live Session Preparation 14

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M1.B2: Live Session M1.B2: Live Session 15

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Context Module Sub Header

C. Key Informant Interview 16

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M1.C1: Key Informant Interview, Part 1 M1.C1: Key Informant Interview, Part 1 17

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M1.C2: Conclusion M1.C2: Conclusion 18

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Module 2: Social Work Management and Leadership

Module 2: Social Work Management and Leadership Module 2: Social Work Management and Leadership

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2.0 Module Overview 2.0 Module Overview 1

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Context Module Sub Header

A. Module Overview 2

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M2.A1: Introduction to the Module M2.A1: Introduction to the Module 3

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M2.A2: A Conceptual Framework for Human Service Management M2.A2: A Conceptual Framework for Human Service Management 4

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M2.A3: Theories of Leadership M2.A3: Theories of Leadership 5

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M2.A4: Exploring Different Theories of Leadership M2.A4: Exploring Different Theories of Leadership 6

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New Quiz

M2.A5: Analyzing Different Theories of Leadership M2.A5: Analyzing Different Theories of Leadership 6 7

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M2.A6: Core Leadership Practices in Social Work M2.A6: Core Leadership Practices in Social Work 8

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M2.A7: Values-Based Leadership M2.A7: Values-Based Leadership 9

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Discussion Topic

M2.A8: Reflection: Values-Based Leadership M2.A8: Reflection: Values-Based Leadership 10

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M2.A9: Leadership at Every Level M2.A9: Leadership at Every Level 11

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M2.A10: Coping with Challenges in Leadership M2.A10: Coping with Challenges in Leadership 12

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Context Module Sub Header

B. Key Informant Interview 13

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M2.B1: Key Informant Interview, Part 2 M2.B1: Key Informant Interview, Part 2 14

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M2.B2: Conclusion M2.B2: Conclusion 15

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Module 3: Organizational Design

Module 3: Organizational Design Module 3: Organizational Design

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3.0 Module Overview 3.0 Module Overview 1

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Context Module Sub Header

A. Module Overview 2

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M3.A1: Introduction to the Module M3.A1: Introduction to the Module 3

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M3.A2: Formal Organizations M3.A2: Formal Organizations 4

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M3.A3: Applying Organizational Theories M3.A3: Applying Organizational Theories 5

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M3.A4: Classical Theories M3.A4: Classical Theories 6

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M3.A5: Human Relations Approaches M3.A5: Human Relations Approaches 7

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M3.A6: Human Resources Model M3.A6: Human Resources Model 8

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M3.A7: Open Systems Theory M3.A7: Open Systems Theory 9

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M3.A8: Contingency Theories M3.A8: Contingency Theories 10

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M3.A9: Critical and Feminist Theories M3.A9: Critical and Feminist Theories 11

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Discussion Topic

M3.A10: Reflection: Applying Organizational Theories M3.A10: Reflection: Applying Organizational Theories 12

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M3.A11: Creating Organizational Design M3.A11: Creating Organizational Design 13

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M3.A12: Examining Organizational Structure M3.A12: Examining Organizational Structure 14

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M3.A13: Organizational Culture M3.A13: Organizational Culture 15

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M3.A14: Layers of Organizational Culture M3.A14: Layers of Organizational Culture 16

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Page

M3.A15: The Relationship Between Organizational Culture and Leadership Behavior M3.A15: The Relationship Between Organizational Culture and Leadership Behavior 17

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Assignment

M3.A16: Practice Assessment: The Umbrella Organization M3.A16: Practice Assessment: The Umbrella Organization 50 18

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Context Module Sub Header

B. Key Informant Interview 19

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Page

M3.B1: Key Informant Interview, Part 3 M3.B1: Key Informant Interview, Part 3 20

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Page

M3.B2: Conclusion M3.B2: Conclusion 21

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Module 4: Perspectives on Power

Module 4: Perspectives on Power Module 4: Perspectives on Power

Page

4.0 Module Overview 4.0 Module Overview 1

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Context Module Sub Header

A: Module Overview 2

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Page

M4.A1: Introduction to the Module M4.A1: Introduction to the Module 3

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Page

M4.A2: Introduction to Power M4.A2: Introduction to Power 4

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Page

M4.A3: Understanding Power M4.A3: Understanding Power 5

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Page

M4.A4: Types of Power M4.A4: Types of Power 6

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Page

M4.A5: Making the Transition to Manager M4.A5: Making the Transition to Manager 7

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Discussion Topic

M4.A6: Reflection: Making the Transition to Manager M4.A6: Reflection: Making the Transition to Manager 8

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Page

M4.A7: Anti-Oppressive Practice in Social Work M4.A7: Anti-Oppressive Practice in Social Work 9

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Page

M4.A8: White Supremacy Culture in Organizations M4.A8: White Supremacy Culture in Organizations 10

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Page

M4.A9: Operationalizing Racial Justice in Non-Profit Organizations M4.A9: Operationalizing Racial Justice in Non-Profit Organizations 11

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Context Module Sub Header

B. Live Session 12

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Discussion Topic

M4.B1: Live Session Preparation M4.B1: Live Session Preparation 13

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Page

M4.B2: Live Session M4.B2: Live Session 14

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Context Module Sub Header

C. Key Informant Interview 15

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Assignment

M4.C1: Key Informant Interview, Part 4 M4.C1: Key Informant Interview, Part 4 100 16

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Context Module Sub Header

D. Strengthening Organizations Paper 17

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Discussion Topic

M4.D1: Discussion: Strengthening Organizations Paper, Part 1 M4.D1: Discussion: Strengthening Organizations Paper, Part 1 18

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Page

M4.D2: Conclusion M4.D2: Conclusion 19

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Module 5: Developing and Managing Human Resources

Module 5: Developing and Managing Human Resources Module 5: Developing and Managing Human Resources

Page

5.0 Module Overview 5.0 Module Overview 1

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Context Module Sub Header

A. Module Overview 2

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Page

M5.A1: Introduction to the Module M5.A1: Introduction to the Module 3

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Page

M5.A2: Developing and Managing Human Resources M5.A2: Developing and Managing Human Resources 4

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Page

M5.A3: Employee Recruitment and Selection M5.A3: Employee Recruitment and Selection 5

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Page

M5.A4: Before the Position is Advertised M5.A4: Before the Position is Advertised 6

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Page

M5.A5: Advertising the Position M5.A5: Advertising the Position 7

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Page

M5.A6: Screening and Interviewing Applicants M5.A6: Screening and Interviewing Applicants 8

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Page

M5.A7: More About the Recruitment Process M5.A7: More About the Recruitment Process 9

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Discussion Topic

M5.A8: Discussion: Analyzing Job Descriptions M5.A8: Discussion: Analyzing Job Descriptions 10

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Page

M5.A9: Confronting the Nonprofit Racial Leadership Gap M5.A9: Confronting the Nonprofit Racial Leadership Gap 11

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Page

M5.A10: Onboarding New Staff M5.A10: Onboarding New Staff 12

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M5.A11: Why is Onboarding Necessary? M5.A11: Why is Onboarding Necessary? 13

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Page

M5.A12: Personnel Policies M5.A12: Personnel Policies 14

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Assignment

M5.A13: Practice Assessment: Improving Employee Recruitment and Retention M5.A13: Practice Assessment: Improving Employee Recruitment and Retention 50 15

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Context Module Sub Header

B. Strengthening Organizations Paper 16

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Page

M5.B1: Strengthening Organizations Paper, Part 2 M5.B1: Strengthening Organizations Paper, Part 2 17

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Page

M5.B2: Conclusion M5.B2: Conclusion 18

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Module 6: Supervising Staff

Module 6: Supervising Staff Module 6: Supervising Staff

Page

6.0 Module Overview 6.0 Module Overview 1

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Context Module Sub Header

A. Module Overview 2

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Page

M6.A1: Introduction to the Module M6.A1: Introduction to the Module 3

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Page

M6.A2: Building Supervisory Relationships M6.A2: Building Supervisory Relationships 4

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Page

M6.A3: Effective Communication Practices M6.A3: Effective Communication Practices 5

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Page

M6.A4: Giving Constructive Feedback M6.A4: Giving Constructive Feedback 6

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Discussion Topic

M6.A5: Practice Assessment: Giving Constructive Feedback M6.A5: Practice Assessment: Giving Constructive Feedback 50 7

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Page

M6.A6: Motivation in Social Work Management M6.A6: Motivation in Social Work Management 8

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New Quiz

M6.A7: Employee Recognition and Rewards M6.A7: Employee Recognition and Rewards 10 9

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Page

M6.A8: Causes of Burnout at Work M6.A8: Causes of Burnout at Work 10

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Page

M6.A9: How to Mitigate Burnout M6.A9: How to Mitigate Burnout 11

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M6.A10: Vicarious Trauma M6.A10: Vicarious Trauma 12

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Page

M6.A11: Self-Care M6.A11: Self-Care 13

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Discussion Topic

M6.A12: Reflection: Mitigating Burnout and Vicarious Trauma M6.A12: Reflection: Mitigating Burnout and Vicarious Trauma 14

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M6.A13: Trauma-Informed Organizations M6.A13: Trauma-Informed Organizations 15

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Context Module Sub Header

B. Strengthening Organizations Paper 16

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Page

M6.B1: Strengthening Organizations Paper, Part 3 M6.B1: Strengthening Organizations Paper, Part 3 17

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Page

M6.B2: Conclusion M6.B2: Conclusion 18

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Module 7: Navigating Conflict and Change

Module 7: Navigating Conflict and Change Module 7: Navigating Conflict and Change

Page

7.0 Module Overview 7.0 Module Overview 1

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Context Module Sub Header

A. Module Overview 2

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Page

M7.A1: Introduction to the Module M7.A1: Introduction to the Module 3

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Page

M7.A2: Defining Conflict M7.A2: Defining Conflict 4

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Page

M7.A3: Exploring Conflict-Handling Modes M7.A3: Exploring Conflict-Handling Modes 5

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Page

M7.A4: Effective Conflict-Handling M7.A4: Effective Conflict-Handling 6

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Page

M7.A5: Direct Communication in the Context of Conflict M7.A5: Direct Communication in the Context of Conflict 7

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Page

M7.A6: Intergroup Dialogue M7.A6: Intergroup Dialogue 8

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M7.A7: Debate M7.A7: Debate 9

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Page

M7.A8: Discussion M7.A8: Discussion 10

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Page

M7.A9: Intergroup Dialogue M7.A9: Intergroup Dialogue 11

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Page

M7.A10: Key Communication Processes of Intergroup Dialogue M7.A10: Key Communication Processes of Intergroup Dialogue 12

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Page

M7.A11: Beyond Conflict: Incivility, Bullying, and Workplace Violence M7.A11: Beyond Conflict: Incivility, Bullying, and Workplace Violence 13

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Discussion Topic

M7.A12: Discussion: Incivility, Bullying, and Workplace Violence M7.A12: Discussion: Incivility, Bullying, and Workplace Violence 14

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Page

M7.A13: Managing Organizational Change M7.A13: Managing Organizational Change 15

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New Quiz

M7.A14: Stages of Transition Quiz M7.A14: Stages of Transition Quiz 3 16

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Context Module Sub Header

B. Strengthening Organizations Paper 17

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Page

M7.B1: Strengthening Organizations Paper, Part 4 M7.B1: Strengthening Organizations Paper, Part 4 18

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Page

M7.B2: Conclusion M7.B2: Conclusion 19

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Module 8: Managing Finances to Meet Program Goals

Module 8: Managing Finances to Meet Program Goals Module 8: Managing Finances to Meet Program Goals

Page

8.0 Module Overview 8.0 Module Overview 1

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Context Module Sub Header

A. Module Overview 2

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Page

M8.A1: Introduction to the Module M8.A1: Introduction to the Module 3

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Page

M8.A2: The Financial Management Process M8.A2: The Financial Management Process 4

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Page

M8.A3: Revenue Sources in Human Service Organizations M8.A3: Revenue Sources in Human Service Organizations 5

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New Quiz

M8.A4: Identifying Revenue Sources of the RCA Network M8.A4: Identifying Revenue Sources of the RCA Network 4 6

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Page

M8.A5: Resource Acquisition M8.A5: Resource Acquisition 7

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Page

M8.A6: Equity in Fund Development M8.A6: Equity in Fund Development 8

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Discussion Topic

M8.A7: Discussion: The Perils of Tainted Money M8.A7: Discussion: The Perils of Tainted Money 9

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Page

M8.A8: Monitoring Financial Resources M8.A8: Monitoring Financial Resources 10

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M8.A9: Internal Controls M8.A9: Internal Controls 11

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Context Module Sub Header

B. Live Session 12

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Discussion Topic

M8.B1: Live Session Preparation M8.B1: Live Session Preparation 13

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Page

M8.B2: Live Session M8.B2: Live Session 14

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Context Module Sub Header

C. Strengthening Organizations Paper 15

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Page

M8.B1: Strengthening Organizations Paper, Part 5 M8.B1: Strengthening Organizations Paper, Part 5 16

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M8.B2: Conclusion M8.B2: Conclusion 17

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Module 9: Budgeting and Budgeting Systems

Module 9: Budgeting and Budgeting Systems Module 9: Budgeting and Budgeting Systems

Page

9.0 Module Overview 9.0 Module Overview 1

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Context Module Sub Header

A. Module Overview 2

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Page

M9.A1: Introduction to the Module M9.A1: Introduction to the Module 3

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Page

M9.A2 Introduction to Budgeting M9.A2 Introduction to Budgeting 4

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Page

M9.A3 Line-Item Budgets M9.A3 Line-Item Budgets 5

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New Quiz

M9.A4 Reviewing RCA Network’s Line-Item Budget M9.A4 Reviewing RCA Network’s Line-Item Budget 7 6

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Page

M9.A5 Functional and Program Budgeting Systems M9.A5 Functional and Program Budgeting Systems 7

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Page

M9.A6 Cost Allocation M9.A6 Cost Allocation 8

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Page

M9.A7 Guide to Team-Based Budget Development M9.A7 Guide to Team-Based Budget Development 9

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Assignment

M9.A8 Practice Assessment: Build a Budget M9.A8 Practice Assessment: Build a Budget 50 10

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Context Module Sub Header

B. Strengthening Organizations Paper 11

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Page

M9.B1: Strengthening Organizations Paper, Part 6 M9.B1: Strengthening Organizations Paper, Part 6 12

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Page

M9.B2: Conclusion M9.B2: Conclusion 13

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Module 10: Leading and Changing Human Service Organizations

Module 10: Leading and Changing Human Service Organizations Module 10: Leading and Changing Human Service Organizations

Page

10.0 Module Overview 10.0 Module Overview 1

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Context Module Sub Header

A. Module Overview 2

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M10.A1: Introduction to the Module M10.A1: Introduction to the Module 3

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M10.A2: Forms of Evaluation M10.A2: Forms of Evaluation 4

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M10.A3: Achieving and Maintaining Organizational Excellence M10.A3: Achieving and Maintaining Organizational Excellence 5

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M10.A4: Building Resilient Human Service Organizations M10.A4: Building Resilient Human Service Organizations 6

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M10.A5: A Conceptual Model of Organizational Resilience M10.A5: A Conceptual Model of Organizational Resilience 7

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M10.A6: Engaging Staff in Organizational Assessment M10.A6: Engaging Staff in Organizational Assessment 8

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Discussion Topic

M10.A7: Reflection: Living Into Your Values as a Social Work Leader M10.A7: Reflection: Living Into Your Values as a Social Work Leader 9

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Context Module Sub Header

B. Strengthening Organizations Paper 10

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Assignment

M10.B1: Strengthening Organizations Paper, Part 7 M10.B1: Strengthening Organizations Paper, Part 7 100 11

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Context Module Sub Header

C. Course Conclusion 12

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M10.B2: Course Summary M10.B2: Course Summary 13

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M10.B3: Course Evaluation M10.B3: Course Evaluation 14

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

Course Modules

Course Overview

Module 1: Social Work Planning and Administrative Practice in Human Service Organizations

A. Module Overview 2

B. Live Session 13

C. Key Informant Interview 16

Module 2: Social Work Management and Leadership

A. Module Overview 2

B. Key Informant Interview 13

Module 3: Organizational Design

A. Module Overview 2

B. Key Informant Interview 19

Module 4: Perspectives on Power

A: Module Overview 2

B. Live Session 12

C. Key Informant Interview 15

D. Strengthening Organizations Paper 17

Module 5: Developing and Managing Human Resources

A. Module Overview 2

B. Strengthening Organizations Paper 16

Module 6: Supervising Staff

A. Module Overview 2

B. Strengthening Organizations Paper 16

Module 7: Navigating Conflict and Change

A. Module Overview 2

B. Strengthening Organizations Paper 17

Module 8: Managing Finances to Meet Program Goals

A. Module Overview 2

B. Live Session 12

C. Strengthening Organizations Paper 15

Module 9: Budgeting and Budgeting Systems

A. Module Overview 2

B. Strengthening Organizations Paper 11

Module 10: Leading and Changing Human Service Organizations

A. Module Overview 2

B. Strengthening Organizations Paper 10

C. Course Conclusion 12