Online Course Technology Requirements

For this course, participants need:

- Access to a personal computer (Mac or Windows) and the Internet for major amounts of time.
- Browser that is compatible with Canvas. Canvas preferred browsers are Google Chrome, Mozilla Firefox, Microsoft Edge or Safari. While Canvas may open using other browsers, you may have difficulty opening some documents or using some of the features. Since this course is an online course, it will be necessary for you to access and use all features of Canvas.

You can download the web browsers here:

- A computer with speakers to hear sound for videos and audio files.
- Access to word processing software such as Microsoft Word or Google Docs. Please note that any software that you use must be able to save files as Microsoft files (example *.doc or *.docx) or PDF.
- Adobe Acrobat Reader or an equivalent PDF reader.
- A webcam and microphone on your computer. A cell phone camera and microphone may suffice depending on the quality of the cell phone. It is your responsibility to ensure your cell phone and microphone is able to allow for real time video conferencing and video and audio recording.

Technology Support

If you run into technology problems, first try clearing your browser's cache, then restarting your computer.

For technology assistance, students may visit the VCU Help Desk online or obtain assistance by calling 804-828-2227.

Other important tech support resources include:

- Software Page from Technology Services
- Microsoft Windows and Office for free for students
- VCU's LinkedIn Learning video access

Canvas Support

For Canvas support, read the document How do I get help with Canvas as a student?
For information about using Canvas, read the Canvas Student Guide.